Artificial Intelligence (AI) Disclosure

We believe in transparency regarding our use of artificial intelligence ("AI"), generative artificial intelligence, machine learning, automated systems, and other digital technologies.

We may use these technologies in connection with our website, customer service, product presentation, marketing, advertising, personalization, content creation, and other business operations.

This Artificial Intelligence Disclosure explains some of the ways these technologies may be used and important limitations associated with them.

AI-Powered Customer Service

Our website may use an AI-powered chatbot, virtual assistant, or other automated customer service technology to assist customers with questions, product information, order-related inquiries, website navigation, recommendations, and other customer service matters.

When interacting with an AI-powered chatbot or virtual assistant, you may be communicating with an automated system rather than a human representative.

AI-generated responses may occasionally contain errors, inaccuracies, outdated information, or incomplete information. Information provided by an AI assistant does not modify or replace the product information, pricing, policies, terms, warranties, order information, or other official information published or provided by us.

Customers should not rely solely on an AI-generated response when making a decision involving material product specifications, pricing, order status, shipping commitments, returns, warranties, or other important matters.

If you require confirmation or assistance from a human representative, please contact our Customer Service team using the contact information provided on our website.

Human Assistance

Customers are not required to rely solely on an AI-powered customer service tool.

If you would prefer assistance from a human representative, or if an AI-generated response does not adequately answer your question, please contact our Customer Service team through the contact methods provided on our website.

AI-Generated and AI-Assisted Images

We may use artificial intelligence and other digital technologies to create, modify, enhance, retouch, edit, or otherwise assist in producing images, graphics, models, backgrounds, lifestyle scenes, advertisements, and other visual content.

Some people, models, environments, backgrounds, scenes, objects, or other visual elements appearing on our website, social media accounts, advertisements, emails, marketplaces, or other marketing channels may therefore be AI-generated, AI-assisted, digitally created, digitally enhanced, or digitally altered.

A person or model appearing in an image may not depict an actual person.

Where required by applicable law, advertisements containing AI-generated synthetic performers or other content subject to specific disclosure requirements will include an additional disclosure with the applicable advertisement.

Product Images and Illustrations

AI-generated, AI-assisted, digitally enhanced, or digitally altered images may be used for illustrative, presentation, or marketing purposes.

We make reasonable efforts to ensure that our images and descriptions fairly represent the products being offered. However, images may contain differences in appearance resulting from photography, lighting, screen or device settings, digital enhancement, AI processing, manufacturing variations, image composition, or other factors.

Lifestyle scenes, models, backgrounds, props, accessories, surroundings, or other elements shown in an image may be illustrative and may not be included with the product.

Customers should review the applicable product title, written description, specifications, measurements, sizing information, color information, included-items information, and other product details when determining the characteristics of a product.

If an image appears inconsistent with the written product information, or if you have a question about a particular feature or what is included with a product, please contact us before purchasing for clarification.

Nothing in this disclosure is intended to limit any rights or remedies available to a consumer under applicable law.

AI-Assisted Written Content

We may use AI tools to assist in creating, drafting, editing, translating, organizing, summarizing, or improving product titles, product descriptions, advertisements, marketing materials, frequently asked questions, customer communications, website content, and other written materials.

Although we make reasonable efforts to maintain accurate information, AI-assisted content may contain errors, omissions, or outdated information.

If you identify information that appears incorrect or inconsistent, please contact us so that we can review it.

Product Recommendations, Search, and Personalization

We may use algorithms, automated technologies, or AI-assisted systems to provide search results, suggested products, recommendations, personalized content, advertisements, promotions, or other features.

These systems may use information such as products viewed, searches performed, purchases, website interactions, approximate location, device information, or other information permitted under our Privacy Policy and applicable law.

Automated recommendations are suggestions only. They do not guarantee that a particular product will be appropriate for your individual needs, preferences, intended use, sizing, or circumstances.

Advertising and Marketing

Artificial intelligence and automated technologies may be used to assist with the creation, editing, selection, personalization, placement, targeting, testing, or optimization of advertising and marketing materials.

Where applicable law requires an AI-related disclosure to appear directly with an advertisement or piece of content, we will endeavor to provide the required disclosure with that advertisement or content.

Our use of AI does not alter our obligation to accurately represent the products and services we offer.

Pricing, Availability, Promotions, and Order Information

AI-powered systems and automated tools may provide information concerning prices, promotions, product availability, shipping, estimated delivery times, order status, or other transactional information.

Such information may occasionally be inaccurate, delayed, incomplete, or outdated.

The information shown on the applicable product page, shopping cart, checkout page, order confirmation, shipping confirmation, or other official transaction record will control over inconsistent information generated by an AI assistant, subject to applicable law and our applicable policies.

Third-Party AI and Technology Providers

Some AI-powered or automated features may be operated, supported, or provided by third-party service providers.

These providers may process information in connection with providing their services to us. Our use and disclosure of personal information is governed by our Privacy Policy and applicable law.

Third-party services may also be subject to their own terms, policies, and privacy practices where applicable.

Privacy and Data

Our use of artificial intelligence does not replace or supersede our Privacy Policy.

Information collected through our website or AI-powered features may be processed as described in our Privacy Policy, including where applicable for customer service, fraud prevention, analytics, personalization, advertising, improving our services, and other disclosed business purposes.

Please review our Privacy Policy for additional information regarding how we collect, use, disclose, retain, and otherwise process personal information and the privacy rights that may be available to you.

No Professional Advice

Unless we expressly state otherwise, information generated by an AI-powered feature is provided for general informational and customer service purposes only.

AI-generated information should not be considered legal, medical, financial, safety, or other professional advice.

Customers should consult an appropriately qualified professional when professional advice is required.

Intellectual Property and Third-Party Rights

We may use AI-assisted technologies as part of our creative and content-development processes.

Our use of AI does not imply sponsorship, endorsement, affiliation, or approval by any person, brand, organization, or other third party depicted, referenced, or potentially resembling content generated through such technologies, unless expressly stated otherwise.

We respect intellectual property and other third-party rights. If you believe content appearing on our website infringes your intellectual property or other legal rights, please contact us using the contact information provided on our website.

Limitations of Artificial Intelligence

Artificial intelligence technologies are continually evolving and may produce inaccurate, incomplete, unexpected, or inappropriate results.

We do not represent or warrant that information generated by an AI-powered feature will always be accurate, complete, current, or error-free.

AI-generated information should be independently confirmed where accuracy is important.

Nothing provided by an AI-powered feature modifies our Terms and Conditions, Privacy Policy, Return Policy, Shipping Policy, warranties, product specifications, order terms, or other applicable policies.

In the event of an inconsistency between information generated by an AI-powered feature and our official product information, order records, policies, or applicable terms, the applicable official information will control, subject to applicable law.

Our Responsibility

The use of artificial intelligence does not eliminate our responsibility to comply with applicable consumer protection, advertising, privacy, intellectual property, and other laws.

Nothing in this Artificial Intelligence Disclosure is intended to waive, restrict, or limit any rights or remedies that cannot lawfully be waived, restricted, or limited.

Changes to This Disclosure

Artificial intelligence technologies and the laws governing their use continue to evolve.

We may modify this Artificial Intelligence Disclosure from time to time to reflect changes in our technologies, business practices, legal requirements, or the ways in which we use artificial intelligence.

When appropriate, we will update the "Last Updated" date at the top of this page.

Contact Us

If you have questions about our use of artificial intelligence, believe that AI-generated information or content on our website is inaccurate, or would prefer assistance from a human representative, please contact us using the contact information provided on our website.